Shipping policy

SHIPPING POLICY

Thank you for shopping with EclatBeautyLab. This Shipping Policy explains how and when your order is processed, shipped, and delivered. By placing an order, you agree to the terms below.

ORDER PROCESSING

Orders are processed within 3–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, you will receive a confirmation email containing tracking information so you can monitor your delivery.

DELIVERY TIMES

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery windows are provided as guidance only and are not guaranteed, as transit times may be affected by carriers, customs, weather, or other circumstances beyond our control.

SHIPPING FEES

Shipping fees are calculated automatically at checkout based on your destination and order details. All shipping fees are non-refundable.

ORDER QUANTITY

Orders are shipped in the exact quantity purchased. Please review your order carefully before completing checkout.

TRACKING YOUR ORDER

All shipments include tracking. Once your order is dispatched, a tracking number will be sent to the email address provided at checkout. If you do not receive tracking information within a reasonable time, please contact our support team.

INCORRECT OR INCOMPLETE ADDRESSES

It is your responsibility to provide a complete and accurate shipping address. We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address. Additional shipping fees may apply for reshipment.

LOST OR DELAYED SHIPMENTS

If your shipment is significantly delayed or appears lost in transit, please contact us using the details below and we will assist in tracing your order with the carrier.

CONTACT INFORMATION

Eclat Apparel LLC
3500 South DuPont Hwy, Dover, DE 19901, United States
Email: contact@eclatbeautylab.com
Phone: +1 (561) 871-1452