FAQ

Frequently Asked Questions

When will my order be shipped?

Orders are processed and shipped within 3–5 business days. Once your order is on its way, you will receive your tracking details so you can follow every step of the journey.

Can I track my order?

Yes! As soon as your order is shipped, we'll send you your tracking information so you always know exactly where your package is.

How often should I use the supplements?

For best results, we recommend taking your Eclat Beauty Lab supplements daily as directed on the packaging. Consistency is key — most customers start noticing a visible difference within 4 to 8 weeks of regular use.

Can I use multiple supplements together?

Absolutely. Our supplements are thoughtfully formulated to work beautifully alongside each other as part of a complete daily hair care routine. You can combine products based on your specific hair goals for even greater results.

Are the supplements suitable for everyone?

Our formulations are designed for general adult use. However, we always recommend consulting a healthcare professional before starting any new supplement, especially if you have an existing medical condition, are taking medication, or are pregnant or breastfeeding. Our products are intended for adults aged 18 and over.

How can I contact support?

We're always happy to help. You can reach us at contact@eclatbeautylab.com or call us at +1 (561) 871-1452. Our team is available Monday to Sunday, 9am to 6pm (ET).